How the ACC compensation claim process works


Keeping things simple for you.

The legal process can be complex and confusing, but it doesn’t have to be. I put you at the heart of all I do and will do everything to get you the outcome you need. What makes me different is I take the time to listen and understand your individual needs.

I'll work with you, guide you through every step of the legal process, and keep you fully informed about your claim.

The Process 


Getting the best outcome for you.

Compensation is calculated differently depending on your claim type. My aim is to get you back on track as quickly as possible. I'll strive to ensure you’re compensated fairly for the losses you’ve sustained, and may continue to suffer in the future.

Depending on your claim, compensation may include:

Minimise your costs so you can get back on your feet faster.

In terms of costing bases, all cases are different and an estimate of costs will be provided in writing before any substantial work is commenced.

There are a number of costing arrangements available which include costs on a fixed win or loss basis and contingency or commission charging. It is a matter of discussing the above in each case to arrive at a mutually agreeable basis which will allow an injured person to prosecute their case. Once agreed upon a costing arrangement will be confirmed in writing to you

I speak to all clients initially on a no cost or obligation basis as it is necessary for me to consider their file before I can advise in terms of what I can or cannot do and also to provide them with a likely estimate of costs and different costing bases.  Every single case is different, hence the need to initially assess matters.  This is done on a no cost obligation free basis. 

If you have had an injury and are not sure if you are eligible for compensation, or alternatively you are currently having difficulties with ACC please get in contact.

- Andrew Cadenhead